Privacy

Your email address, the property you search, what the title is for (if you tell us), your order and payment status, and basic technical details such as your IP address and browser. Card details go straight to our payment provider, Stripe; we never see or store them.

To find the property and order the title, deliver it to you, write your summary, answer questions, prevent fraud, and improve the service. If you leave an order unfinished, we may email you once or twice about it. We don't sell your information.

The information broker and the land registry (to fulfil the search), Stripe (payments), our email provider (to send your title), our hosting and database providers, and our AI model provider, which reads the title's text to prepare your summary and doesn't use it to train models. Each handles it only to provide their service to us.

We keep orders and the documents we delivered for 12 months so you can download them again, then delete the documents. Western Australian titles are deleted as soon as they're emailed. We keep basic order and payment records for as long as tax law requires.

You can ask for a copy of your information, or ask us to correct or delete it, at help@titleregistry.com.au.